Account recovery if you can't log in

Please use this feature to get back into your account if your forgot your password. Note that you will need access to the e-mail address on your account. We will send to your e-mail address a link to follow in order to reset your password. If you no longer have access to your e-mail address you will not be able to recover your account using this feature, so please contact customer support for assistance. Please note that we only discuss account-related information to the actual account holders.